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Terje Liiv
Tallinn, Estonia
Client Experience Manager

Terje Liiv

Terje is responsible for keeping and developing our client relations, creating outstanding client experience and improving overall satisfaction with our services.

Terje joined Grant Thornton Baltic in 2015. She strongly believes that exceptional client experience has to be delivered from the very first moment throughout the whole Client journey in Grant Thornton.

She supports our specialists in client communication, helps them to find best techological solutions to serve the clients' needs and makes sure that no client's question remains unanswered.

Proffessional affiliations

  • Client Experience of the Year 2018
  • Client Project of the Year 2022
  • Co-operation Project of the Year 2023
Qualifications
  • International Relations, International University Audentes
  • E-government Services and Technologies, Tallinn University of Technology, MBA
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Terje Liiv
Client Experience Manager
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