Gaily is responsible for maintaining and developing our customer relationships and creating an outstanding client experience in Outsourcing department.
Gaily joined the Grant Thornton Baltic team in 2021 and contributes to the development of customer relationships. Gaily's more than 15 years of experience as a tax adviser has given her valuable experience in the field of advisory services. She believes that a good client relationship requires more than a timely response to a letter. You should be able to anticipate the clients' expectations.
Gaily works every day to ensure that our accountants' work runs like clockwork and that clients receive the best service and first-class client experience. She is also responsible for ensuring that our technical solutions are modern and work processes are efficient.
- Newcomer of the Year 2021 in Business Process Solutions
- Manager of the Year 2022 in Business Process Solutions
- University of Tallinn, Social Sciences, MA
- Estonian Academy of Security Sciences, Taxation, BA